Aiken Saddlery Privacy Policy

Effective Date: April 2026

Aiken Saddlery respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through LightSpeed Payments)

Order Information

• Products purchased
• Order history
• Transaction details

Device & Usage Information

• IP address
• Browser type
• Pages visited and time spent on site
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchase
• Provide customer service and support
• Improve our website and shopping experience
• Send marketing emails (only if you opt in)
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

• Payment processors (e.g., credit card companies)
• Shipping carriers (e.g., UPS, FedEx, USPS)
• E-commerce platforms and website hosting providers
• Marketing platforms (if you subscribe to emails)

These providers only use your information to perform services on behalf of Aiken Saddlery.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Remember your preferences
• Analyze site traffic

You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

5. Data Security

We take reasonable precautions to protect your personal information, including:

• Secure payment processing
• Encrypted connections (SSL)
• Limited access to sensitive data

However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at:
📧 online@aikensaddlery.com

7. Email & Marketing Communications

If you opt in, we may send you:

• Promotions and special offers
• Event announcements (like Aiken equestrian events!)
• Product updates

You can unsubscribe at any time at online@aikensaddlery.com

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

For more information or questions about this Privacy Policy, please contact:

Aiken Saddlery
📍 1090 E Pine Log Road Aiken, South Carolina 29803
📧 online@aikensaddlery.com
📞 803-649-6583